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Privacy Policy

Last updated: February 2025

1. Introduction

This Privacy Policy explains how MMO Skill Tree ("we", "us", "our") collects, uses, and protects your information when you use our website, licensing system, and mod software (collectively, "the Service").

By using the Service, you consent to the practices described in this policy.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

  • Email address
  • Name (optional)
  • Password (stored securely hashed)

2.2 Server Information

When you register a server, we collect:

  • Server name (provided by you)
  • Server fingerprint (a unique identifier generated by the mod)
  • Server key (generated by us)

The server fingerprint is derived from a locally-generated secret on your server. We do not collect IP addresses, hardware identifiers, or other system information from your game server.

2.3 Payment Information

Payment processing is handled by Stripe. We do not store credit card numbers or bank account details. We receive from Stripe:

  • Transaction IDs
  • Subscription status
  • Billing email (if different from account email)

2.4 Usage Information

We may collect:

  • Entitlement file download timestamps and IP addresses (for audit purposes)
  • Website analytics (pages visited, referral source)
  • Error logs and support requests

2.5 Information We Do NOT Collect

The MMO Skill Tree mod operates entirely offline after initial setup. We do not collect:

  • Player data from your server
  • Gameplay statistics or metrics
  • Chat logs or player communications
  • Server performance data

3. How We Use Your Information

We use collected information to:

  • Provide and maintain the Service
  • Process purchases and manage subscriptions
  • Generate and validate entitlement files
  • Detect and prevent license abuse or fraud
  • Send important updates about the Service
  • Respond to support requests
  • Improve the Service based on usage patterns

4. Information Sharing

We do not sell your personal information. We may share information with:

  • Stripe: For payment processing (see Stripe's Privacy Policy)
  • Hosting providers: To store and serve the website and database
  • Legal requirements: If required by law or to protect our rights

5. Data Security

We implement reasonable security measures to protect your information:

  • Passwords are hashed using industry-standard algorithms
  • All data transmission uses HTTPS encryption
  • Entitlement files are cryptographically signed
  • Access to production systems is restricted

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. Specifically:

  • Account data: Until account deletion
  • Server registrations: Until you delete them or account deletion
  • Payment records: As required for tax/legal purposes (typically 7 years)
  • Audit logs: 1 year

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Delete your account and associated data
  • Export your data in a portable format
  • Opt out of marketing communications

To exercise these rights, contact us at the email below.

8. Cookies

We use essential cookies for:

  • Authentication (keeping you logged in)
  • Session management
  • Security (CSRF protection)

We may use analytics cookies to understand how visitors use the website. You can disable cookies in your browser settings, but this may affect functionality.

9. Children's Privacy

The Service is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us.

10. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Service. The "Last updated" date at the top indicates when the policy was last revised.

12. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at: andyfemia@wintergreen-solutions.com

See also: Terms of Service